Even though we have all these great new options, a few things will remain the same:

- You’ll be able to keep betting on as many games as you want to.

- Continue playing your favorite Casino games, they are not going anywhere.

- Personalized attention 24/7. We are always here for you!

- Maintain your Bumbet Club rank, your efforts won’t be forgotten.

Have any more doubts?

Read some of the following questions and if you still have any doubts, don’t hesitate to contact us! We are ready to answer 24/7.

Will I be able to get into my account and make bets during the update?

No, you won’t. We want to avoid any kind of mistakes or errors, that’s why we are pausing everything and getting the update ready as fast as possible. Once it’s done you’ll be able to enjoy Bumbet as usual.

What will happen to my balance?

Your balance won’t be touched! Once the update is done you can use the site as usual, this includes betting and playing games.

I have a pending withdrawal, what will happen with my request?

Your withdrawal will be processed during the normal timeframe. In case anything happens and we need you to place your request again, we’ll get in touch immediately.

Will my transaction history remain available?

You can check it whenever you think it’s necessary by contacting our Customer Service Team.

What will happen with my bets and open bets?

All your open bets will be available in the new version of Bumbet and will be updated normally based on the official result of the match. Other bets, as well as any other type of transaction or activity, can be checked by contacting the Customer Service Team.

Will the data I submitted to the site continue to be on my profile?

Yes, all the information you entered on the site will continue to be part of your account.

Will I have the same deposit and withdrawal methods?

Due to the update, some deposit methods for Chile (Webpay) and México (SPEI, OXXO) won’t be available.

Do I need to update my computer?

No. The update will be done from our end. However, if you want to improve your experience you can delete cache and cookies from your browser once the update is done.

Can I go back to the previous Bumbet image?

No. We are aware changes take time to get used to, but we are sure that once you get to know Bumbet’s new look you’ll love it.

I have more questions, where can I find someone to talk to?

Our Customer Service Team is available every day of the year, 24 hours a day. We are ready to help you in everything you need at any time.